In this article, we’re going to cover the ladder of loyalty. This is all about moving your customers from the very early stages of the customer process, right through to the point where they actually become your salesforce. What’s the first stage? The first step…
The old adage says that approximately 10% of an iceberg is visible, with 90% out of sight under the water’s surface. We can think about are ourselves a bit like an iceberg in that the results that we get in business and in life is…
In business and in life change is inevitable. Some we have no choice over, but some changes we know we have to make, but we resist it. In order for change to happen we need to understand what’s needed to counter the resistance. There is…
Knowing what to focus on can be daunting. There’s so much right now that is calling for your attention. How can you have a simplified way of knowing where you are on your path to be the best that you can be? To make things…
We really are in challenging and unfamiliar times. But how do you react to the problems that come your way? There is a Point of Power that gives you a choice as to how you tackle things that don’t necessarily go as planned. If we’re…
On Wednesday the 25th of March, I hosted a webinar on “90 Day Covid-19 Planning for Businesses Owners”. At ActionCOACH Brighton, we include GrowthCLUB with our clients. It is also possible to access GrowthCLUB as a stand alone. During these challenging times I am offering…
On Wednesday the 25th of March, I hosted a webinar on “The Vital Steps Business Owners Need to Take Today”. A lot of business owners I talk to right now are concerned about what’s going to happen to their business, their staff and their families,…
Zoom is a free software to participate in online group meetings and live events (like my webinar!), from your home. Here’s a quick video on how to download Zoom. If you already have Google Chrome, disregard the first minute of this video. In order to…
In this mini series I look at the 5 metrics that will determine how likely you are to achieve all in life that you are able to. It’s an inspiring way to discover how to and where to focus your efforts. What score do you…
To get an idea of what motivates me, and what I feel is important please watch the following:
