When owning a small business, where every decision counts and resources are often limited, the focus often gravitates towards attracting new customers. While expanding the customer base is undoubtedly important, equally vital is the implementation of a robust customer retention strategy. Repeat customers are vital…
||29/01/24|| As we get stuck into Q1, you probably find yourself preparing your business for fresh challenges and opportunities. One crucial aspect of strategic planning for any successful enterprise is setting clear and achievable goals. But knowing where to start with this is easier said…
||16/11/23|| The Christmas season is a time of celebration and togetherness for many. However, it often comes with its fair share of distractions that can derail productivity before your time off. Balancing work and festivities can be challenging, but with the right strategies, you can…
||26/10/2023|| Juggling the responsibilities of a career, family, and personal well-being can be overwhelming. However, finding equilibrium between work and personal life is essential for overall happiness and long-term success. Below, I’ve explored some practical strategies and tips to help you successfully achieve a work-life…
||07/08/23|| There are times within business when we’re so set on chasing our long-term goals, that we overlook how to make our day-to-day processes more effective. Systemising your business is a great way to improve efficiency and streamline operations. Below are just a few ways…
||10/07/23|| The GROW model is a popular framework used in business coaching and performance management to help individuals and teams set and achieve their goals. G.R.O.W. stands for Goal, Reality, Options, and Way Forward, and each of these elements plays a crucial role in the…
||21/04/2023|| Hybrid working has become a popular choice for many companies and employees in recent times. This model of working offers a range of benefits, including flexibility, better work-life balance, reduced costs, and improved productivity. However, hybrid working can also be challenging, especially when…
||08/03/2023|| Forbes recently reported on research by Harvard Business Review into the impact of trust in workplaces. They shared that ‘workers at companies where trust is high report: • 106% greater energy in the office • 74% lower stress levels • 76% greater engagement •…
||28/02/23|| Do you find it hard to determine what is urgent in your day-to-day life and actually organise your to-do list? The Eisenhower Matrix is a productivity tool that helps you prioritise tasks based on their urgency and importance. It is named after the former…
Scaling a business often feels like you are caught between two stages. One part of you is still in your startup mindset, full of that entrepreneurial zeal, while the other half of you is looking to the future and widening the canvas of your growth…
